US: We offer free** expedited and fully tracked shipping service via DHL/UPS/FedEx on all orders to all US states. You should expect delivery within 3-5 business days.
Important! We do not ship to PO BOX/APO/FPO. To avoid any delays in processing your order please provide Full Street Address and your contact phone number to pass to delivery agent.
UK: Due to the new VAT regulations, we do not currently ship orders to the UK from our website. Please use our eBay shop instead:
stores.ebay.com/ecualama
EU: VAT is included on orders up to €150 EUR, so the price is final; for larger orders you will be given the estimated fees, brokerage fees may be charged on top for orders over €150.
Orders over the value of €150 EUR will not pay VAT but will be subject to Tax and a handling charge on arrival in the destination country, we suggest if you want to purchase goods above the value of €150 you split the order in two or more, as you will save money in the long run.
CANADA: GST/PST/HST are NOT included and may be charged on arrival
International: We ship worldwide via DHL to most countries. Shipping rates vary and will display at checkout. VAT/Customs duties may apply for certain countries.
Estimated delivery times:
- EUROPE - 4-7 business days;
- ASIA - 5-10 business days;
- OCEANIA - 5-10 business days;
After shipping you will receive a message from DHL/UPS/FedEx with a tracking number. DHL shipping includes free DHL OnDemand service, please check your e-mail for a link to manage your parcel.
You may find further information by following the link below:
https://delivery.dhl.com/on-demand-delivery.xhtml
We declare the item's customs value and must comply with customs declaration laws.
As the buyer, you should be aware of possible:
- delays from customs inspection;
- import duties and taxes which buyers must pay;
- brokerage fees payable at the point of delivery.
Your country's customs office can offer more details.
We do not ship to:
PO Box, APO/FPO, Nicaragua, Brazil, South Africa, Germany, UK (see the note above)
** Certain products, such as beanies, have a minimum purchase amount policy for free shipping, please check the listing description.