Skip to content

SHIPPING

US: We offer free** expedited and fully tracked shipping service via DHL/UPS/FedEx on all orders to all US states. You should expect delivery within 3-5 business days

Important! We do not ship to PO BOX/APO/FPO. To avoid any delays in processing your order please provide Full Street Address and your contact phone number to pass to delivery agent.

UK: Due to the new VAT regulations, we do not currently ship orders to the UK from our website. Please use our eBay shop instead:

stores.ebay.com/ecualama 

EU: VAT is included on orders up to €150 EUR, so the price is final; for larger orders you will be given the estimated fees, brokerage fees may be charged on top for orders over €150. 
Orders over the value of €150 EUR will not pay VAT but will be subject to Tax and a handling charge on arrival in the destination country, we suggest if you want to purchase goods above the value of €150 you split the order in two or more, as you will save money in the long run.

CANADA: GST/PST/HST are NOT included and may be charged on arrival

International: We ship worldwide via DHL to most countries. Shipping rates vary and will display at checkout. VAT/Customs duties may apply for certain countries.

Estimated delivery times:

  • EUROPE - 4-7 business days;
  • ASIA - 5-10 business days;
  • OCEANIA - 5-10 business days;
We usually ship your order within one business day after receiving cleared payment.

After shipping you will receive a message from DHL/UPS/FedEx with a tracking number. DHL shipping includes free DHL OnDemand service, please check your e-mail for a link to manage your parcel.

You may find further information by following the link below:

https://delivery.dhl.com/on-demand-delivery.xhtml

We declare the item's customs value and must comply with customs declaration laws.

As the buyer, you should be aware of possible:

  • delays from customs inspection;
  • import duties and taxes which buyers must pay;
  • brokerage fees payable at the point of delivery.

Your country's customs office can offer more details.

We do not ship to: 

PO Box, APO/FPO, Nicaragua, Brazil, South Africa, Germany, UK (see the note above)

** Certain products, such as beanies, have a minimum purchase amount policy for free shipping, please check the listing description.